Northern Illinois University

Human Resource Services

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Operating Staff Services

Operating Staff Services (OSS) is primarily responsible for the administration of policies and procedures associated with civil service employment opportunities at Northern Illinois University. In accordance with the statute and rules of the State Universities Civil Service System, OSS is also responsible for the following functions.

Functions of the office include:

  • Recruitment of Applicants for Employment Opportunities
  • Coordination of Employment Processes
  • Administration of Civil Service Examinations
  • Referral of Candidates for Vacancies
  • Classification of Positions
  • Counseling for Promotional Opportunities and Career Advancement

HR Coordinator Structure
As part of the continuing focus to provide excellence in customer service, Operating Staff Services (OSS) staff can provide comprehensive employment, testing, and classification information for civil service positions.  An HR Coordinator is assigned to each university division. Customers have one point of contact for all civil service employment needs.  Each Coordinator can provide information to the areas they serve. They can also offer assistance to management and employees with respect to employment, testing, register referral, and position classifications.

Barbara Jones, 753-0462 Academic & Student Affairs
Eugene Massey, 753-6029 Finance & Facilities
Information & Technology Services 
Rose Miller, 753-6033 Administration & University Outreach
University Advancement
University Relations
Office of the President

Need more information?

Please call our Service Center at 815-753-6000 and ask to be connected to one of our HR Coordinator.