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Guest Services Officer

Department: Holmes Student Center Guest Services Dept.
Classification: Service
Start Date:
August 01, 2009


Please see Important Note section for this job before applying.

Job Description
The Guest Services Department at the Holmes Student Center is primarily responsible for building safety and guest safety after normal business hours. The Guest Services Officer will be responsible for one section of the building during their shift. This person will ensure contracted rooms are opened & closed on time, and that contract holders are satisfied with their situations. This person is also responsible for reporting any problems with or in the Student Center so that the shift supervisor can take appropriate action. At this time we are seeking people wiling to work daytime shifts as well as typical evening shifts. Currently we are only able to offer a guarantee of 12 hours a month. However as many as 120 hours a month are possible after advancement.

Requirements
Must be able to be mobile for 5 out of 7.5 hours at a time. Must enjoy interacting with the general public and have strong verbal communication skills. Must engage in problem solving in order to maintain guest satisfaction. Must be able to work begining as early as 8:00 AM and be able to end other shifts as late as 4:00 AM. Must be personally accountable and responsible for actions and duties. Must be able to perform a task requested by a supervisor as soon as it is requested without hesitation. Shifts begin as early as 8:00 AM and other shifts may end as late as 4:00 AM. Typical shifts are 5:00 PM to 12:00 AM At this time we are seeking people wiling to work daytime shifts as well as typical evening shifts. Personal schedule must be flexible and must be able to work when needed by the department.

Starting Date: August 01, 2009

Duration: Open-ended

Positions Available: 5

Work Type: Regular Position Only

Pay Rate: $8.00 Per Hour

IMPORTANT NOTE: This position is open ended with no set ending date meaning you can stay as long you are able to work and as long as the quality of your work remains high.


Northern Illinois University
is an equal opportunity institution and does not discriminate on the basis of race, color, religion, sex, age, marital status, national origin, disability, or status as a disabled or Vietnam-era veteran. The Constitution and Bylaws of Northern Illinois University afford equal treatment regardless of political views or affiliation, and sexual orientation. NIU recognizes Dual Career issues.


Applications for this position are no longer being accepted.

We are currently reviewing all applications. If the position is not filled, we will re-open this position.


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